Over 150,000 people living safely with Vivago!

Vivago - ensuring the wellbeing and independence of your loved one

Vivago isn’t just another smartwatch. It’s a committed health ally, constantly monitoring its wearer’s wellbeing.

"The Vivago watch has been a game changer for the help and support we can give to my 91-year-old Dad. We were offered the “hang round the neck” alarm buzzers but Dad was none too keen. The Vivago watch looked normal and much more appealing to Dad aesthetically. The information we get from the app is incredible and allows both myself and my brother peace of mind to know that Dad has a good night’s sleep, activity during the day etc. as well as being monitored by the Herts Careline team. On 3 separate occasions, we have been notified of a change in Dad’s wellbeing during the night where the watch picked up that dad was unwell, and we were able to attend and help him immediately and assist in getting Dad back to full health. I cannot recommend the Vivago watch enough, it has helped Dad maintain his independence, health, and wellbeing while my brother and I have full peace of mind 24 hours a day."
Glenn Swanton

Vivago, the watch that supports health, safety and independence...

Proactive Safety with Automatic Alarms

Vivago doesn't just passively monitor, it actively protects. By detecting any anomalies in the wearer's wellbeing, it can predict and prevent potential accidents like falls, providing peace of mind that your loved one is safe.

Immediate Assistance with Manual Alarm

With a simple press of a button, help can be summoned instantly. The manual alarm feature ensures that assistance is always within reach, promoting independence while maintaining safety.

Comprehensive Wellbeing Tracking

Stay informed and prepared with Vivago's real-time tracking of activity and circadian rhythms. By detecting any changes in the wearer's condition, Vivago can trigger a proactive alarm, enabling timely intervention for optimal health outcomes.

…and with a battery life of three months, you won’t be charging it all the time!

Vivago is a smart watch like no other, proactively keeping elderly and vulnerable people safe

Independence is a cornerstone of personal dignity, especially for the elderly and vulnerable. However, it can also pose certain challenges, with these individuals at a heightened risk.

Health deterioration or gradual loss of mobility can affect anyone but those living with certain conditions are particularly susceptible. These risks can lead to accidents or falls, compromising an individual’s ability to live independently.

Enter Vivago, a unique smartwatch that empowers its wearers with the freedom they cherish while ensuring their safety. Vivago is more than just a smart watch; it serves as a guardian, monitoring the wearer’s wellbeing around the clock.

Vivago ensures that your loved ones can continue to enjoy their independence, coupled with the reassurance of proactive health monitoring. Any signs of wellbeing deterioration are detected early and alerts are triggered automatically, allowing for timely intervention. Moreover, in case of immediate need, the wearer can manually trigger an alarm.

Vivago offers peace of mind to both the wearer and their loved ones. It’s about living safely, confidently, and independently.

Vivago Care Watch and DOMI base station with speaker and remote control shown against a white background

We're here to help you!

You can reach us on 0208 798 3462 or use our contact form. Alternatively, we can call you back.

Vivago: your protective companion

Setting up and using Vivago is as simple as plugging it in.


When you receive your package, plug in the base station somewhere in the middle of the home and switch it on. The optional Vivago mobile app allows for constant connectivity, providing peace of mind whenever you need it.


With Vivago, your loved one lives independently, knowing that they're being looked out for. Vivago's smart technology detects any health deterioration, triggering immediate alerts. For urgent assistance, a manual alarm is readily accessible on the watch.


Our trusted call centre partner Herts Careline will promptly respond to any alert, ensuring your loved one receives immediate attention. With Vivago, help is always just a moment away.

Everyone can live safely and independently

Suitable for anyone

Vivago intuitively detects wellbeing changes in its wearer, allowing for accidents like falls and further deterioration to be avoided. It's a watch that cares.

Super easy installation

To install Vivago, open the box, put on the watch, plug in the base station and turn it on. It really is that simple!

Looong battery life

Why worry about frequent charging? Vivago offers an impressive three-month battery life from just one hour's charge. It's practical and reliable.

24/7 monitoring

Thanks to our award-winning partners at Herts Careline, you're always covered. If an alarm is triggered, a dedicated operator will ensure everything is okay.

Stay Connected and Informed: A Mobile App for Enhanced Safety Monitoring

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With the Vivago smartphone app, you’re never too far from your loved ones. Stay connected, stay informed, and be the first to know about any significant changes in their health – all at your fingertips.

Incredible stories demonstrate Vivago's potential

Click on a case study to learn more.

Happy Vivago customers in their own words

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John Doe
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John Doe
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John Doe
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John Doe

Health, safety and independence, in one solution

£434.99 then £69.99 / month, prices VAT inclusive.

Your questions answered

Vivago consists of three parts: the watch, the base station and the Vista server.

The watch measures the person’s activity levels and sends its data to the base station by radio. The base station communicates with the Vista server over mobile internet, where data is analysed using advanced algorithms. This analysis is what allows the Vivago solution to capture the well-being of its wearer and trigger automatic alarms.

For remote assistance solutions like Vivago, a multi-network SIM is used so that any mobile network in the UK can be used by the base station. It is therefore very unlikely that signal problems will occur. However, there are other options if the signal proves to be unreliable. Contact us to discuss the options.
The watch is waterproof and can be worn in the shower or in the bath. However, it is not suitable for swimming with, or in hot environments like saunas or other high humidity conditions.

Vivago is far more than an emergency call button.

The Vivago solution monitors the user’s activity, sleep and circadian rhythm, allowing it to create a holistic view of users’ wellbeing. If it changes – slowly or quickly – the Vivago solution automatically detects these changes and will send alarms and notifications.

This helps to better target care, prevent further deterioration of conditions and accidents, and catch warning signs of previously undetected health problems.

The base stations contain a backup battery that lasts approximately 15 hours, so there’s no loss of function while power is restored.

The Care Watch lasts for around 3 months on one charge.

The charging time for the watch is one to two hours. The watch notifies the wearer and all app users that the battery is low well in advance.

One of Vivago’s most innovative features is that it doesn’t base its alarms on an “ideal” person – there’s no such thing! We are all different. Vivago will accumulate unique activity data about the wearer and use it to determine whether or not their state of well-being is improving or deteriorating. This makes Vivago very effective in detecting positive or negative changes in the well-being of the wearer, because it is adapted to them and only to them.

The warranty for Vivago products is valid for two years. However, as this is a leasing service, you never need worry about the watch or base station going out of warranty. If anything stops working, we’ll replace it, free of charge.

Speak to us about protecting your loved one

Vivago Sign-up Form

Please select the situation that applies to the person for whom you are purchasing Vivago.

Herts Careline are a trusted partner of Living Safely whose friendly personnel are just a call away if you ever need them. Their 24/7 control room will monitor your loved one and respond to manual (button press) and proactive alerts to make sure everything is ok.

If your loved one is based in Hertfordshire, all steps will be handled by Herts Careline.

If your loved one is outside Hertfordshire, the purchase of Vivago will be handled by us, and the wonderful team at Herts Careline will take it from there.

Not sure whether you/the person to be protected lives within the borders of Hertfordshire? Click here.

Please ensure your details are correct before clicking submit.

If the Vivago user lives outside Hertfordshire, you will directed to our full sign-up form that will enable you to proceed to payment. If the Vivago user lives inside Hertfordshire, you will forwarded directly to Herts Careline, to enable you to provide the users's details and make payment directly with them.

We will call you back!

If you have any questions or need advice, we’re here to help.

Case Study: Jack - From Bedridden to Self-Sufficient

A Shift in Parkinson’s Disease Medication

The Challenge

Jack, an 81-year-old gentleman, battles with Parkinson’s disease. He resides in a sheltered housing unit and requires significant assistance for mobility and daily tasks.

The Solution

Vivago’s innovative system was used to assess Jack’s functional capacity based on the wellbeing data it generated. This data was instrumental in monitoring the effectiveness of a change in Jack’s medication regimen.

The Outcome

The wellbeing data played a crucial role as Jack’s medication was adjusted. Post-medication change, Jack experienced enhanced mobility and reduced daytime sleep periods. His functional capacity saw a substantial improvement, enabling him to venture outside with the help of his walker.

Meet Jack

Meet Jack, an 81-year-old gentleman battling Parkinson’s disease. He resides in a sheltered housing apartment, where his functional capacity is continually monitored using the Vivago system. Upon his move-in, a thorough review of his medication was undertaken.

Previously, Jack’s daily activities were significantly restricted due to stiffness, and he required substantial assistance with mobility and everyday tasks. However, things took a turn for the better when his nurse and neurologist tapped into the valuable data provided by the Vivago wellbeing report during their medication assessment.

Acting on this data, Jack’s medication was judiciously adjusted by his doctor. The result was a noticeable improvement in Jack’s mobility, a reduction in daytime sleep, and an increased ability to move independently. Consequently, his need for care has reduced.

Jack’s daytime activity has seen a significant increase, and he is now able to venture outdoors using his walker. All these positive changes have led to a marked enhancement in Jack’s quality of life and functional capacity.

Jack's activity chart

Before intervention

Jack’s circadian rhythm deteriorated and he slept a lot during the daytime.

Jack - Before intervention

After intervention

Jack’s activity has increased and he now sleeps less during the daytime. Jack is able to go out using his walker (red line).
Jack - After intervention

Case Study: Enhancing George's Quality of Life through Functional Capacity Monitoring

Forecasting Bipolar Disorder Phases

The Challenge

George, an 81-year-old man living at home, struggles with bipolar disorder. In managing this condition, maintaining a regular life rhythm, identifying predictive symptoms, and timely intervention are crucial.

The Solution

Through Vivago’s activity chart, the various phases of George’s disorder are distinctly visible. This allows nurses to promptly respond to mood changes and implement preventative measures against potential suicidal tendencies and reckless behaviour. Further, George’s medication regimen was optimised to ensure his functional capacity is maintained.

The Outcome

Vivago’s wellbeing data provides improved management of George’s disorder. The disease phases are discernible on the activity chart, enabling accurate prediction and proactive response. This enhances George’s quality of life by sustaining his functional capacity and providing better control over his condition.

Meet George

George, an 81-year-old gentleman, manages his bipolar disorder while living independently at home. He successfully handles his daily tasks and self-administers his medication. In managing bipolar disorder, it’s crucial to maintain a consistent life rhythm, identify predictive symptoms, and intervene promptly.

Vivago’s innovative technology presents a clear picture of the different phases of George’s disorder through an activity chart. This feature enables accurate prediction of changes in his condition. Nurses can react promptly to these changes, implementing various strategies to prevent potential suicidal tendencies or reckless behaviour.

George’s medication regimen is consistently reviewed and adjusted to ensure his functional capacity is maintained. Furthermore, George is encouraged to participate in hobby groups, which provides him with a supportive community and stimulating activities.

The data provided by Vivago significantly improves the management of George’s disorder. This not only fosters better control over his condition but also empowers George to lead a quality life.

Manic Phase

During the manic phase of his condition, George tends to sleep significantly less than usual. Vivago’s advanced system identifies this shift and reports a “Poor circadian rhythm” due to a change in functional capacity. A marked increase in general restlessness and activity is evident, which reflects as heightened activity and frequent absences from home on the activity chart (indicated by the red line).

In this manic phase, George often takes off his Vivago Care watch and requires more attention from his nursing team. With Vivago’s system, these behavioural changes are easily tracked and addressed, ensuring George receives the necessary care and attention, thereby enhancing his wellbeing.

George - Manic phase

Depressive Phase

During the depressive phase of his condition, George’s sleep patterns shift towards increased slumber, and his daytime activity correspondingly declines. Vivago’s intelligent system promptly detects this change. As a result, a notification titled “Low daytime activity” is promptly dispatched to the mobile devices of George’s caregivers and loved ones. Vivago’s responsive system ensures that those looking out for George are always in the loop, enabling them to provide timely and effective support.
George - Depressive phase

Case Study: Enhancing Lisa's Quality of Life and Autonomy

Empowering independent living using Vivago

The Challenge

Lisa, an 80-year-old woman, leads an independent life at her home, supported by her daughter and home care services. However, her progressing memory disorder had disrupted her circadian rhythm, causing her to sleep during afternoons and remain awake at night. This had adversely affected Lisa’s functional abilities and self-sufficiency.

The Solution

Leveraging the power of the Vivago Care watch, crucial wellbeing data was collected about Lisa’s daily routines. Based on the insights from the weekly wellbeing report generated by the solution, her nurse was able to proactively intervene. Lisa was encouraged to participate in afternoon activity groups and to increase her outdoor activities.

The Outcome

The wellbeing report provided by the Vivago solution allows for early detection of changes in an individual’s well-being, enabling timely intervention. Her improved circadian rhythm has positively impacted Lisa’s general functional capacity and memory. Consequently, Lisa continues to enjoy the comfort and familiarity of her own home, reinforcing the effectiveness of the Vivago Care watch.

Meet Lisa

Lisa, an 80-year-old woman dealing with memory loss, has managed to maintain her independence. Home care services visit her each morning to administer her daily medication. Despite her memory challenges, Lisa continues to live autonomously. She relies on her daughter for weekly grocery shopping.

However, as Lisa’s memory disorder advanced, her circadian rhythm began to falter. She developed a pattern of afternoon naps and nighttime wakefulness, which negatively impacted her functional capacity and self-management abilities.

Thankfully, the weekly wellbeing report generated by her Vivago device alerted Lisa’s nurse to these changes. Recognising the shift in Lisa’s sleep-wake cycle, the nurse guided Lisa towards afternoon activity groups and encouraged her to do more outdoor activities.

The image on the right illustrates the situation six months after implementing these changes. It clearly shows the improvement in Lisa’s circadian rhythm; she now sleeps throughout the night and enjoys longer periods of uninterrupted rest. Her daytime activity has increased, which is evident in her refreshed appearance, enhanced functional capacity, and improved memory. As a result of these positive changes, Lisa continues to enjoy the comfort of her own home.

Vivago empowers individuals like Lisa to live independently.

Lisa's Activity Chart Overview

  • High black bars represent good daytime activity with a healthy mix of rest periods.
  • Low black bars indicate poor daytime activity marked by low levels of activity and excessive rest.
  • The absence of activity data points out periods when the watch was not worn.
Original activity graph
Six months later

Key Incidents

  • An initially disrupted circadian rhythm, sleeping in the afternoons and awake at night.
  • Six months later, Lisa’s circadian rhythm improved, she enjoys longer sleep periods at night, is active during the day, and continues to live comfortably at home.

Case Study: Ann's Life-Saving Alert

Unconsciousness Triggered by Severe Hypoglycemia

The Challenge

Ann, a 77-year-old resident of assisted living, manages her diabetes with insulin treatment. One night, her blood sugar levels plummeted, causing her to lose consciousness while asleep.

The Solution

Equipped with the Vivago Care watch, Ann was under constant health surveillance. The smart solution collects wellness data and sends an automatic alert when it detects significant changes in the wearer’s condition. On this critical night, Ann’s prolonged immobility triggered a deterioration alarm, which was immediately sent to her nurse’s mobile device. Upon receiving the alert, the nurse swiftly checked on Ann and promptly called an ambulance.

The Outcome

With Vivago’s automatic alert system, healthcare professionals can respond faster to their patient’s needs. In emergencies, they can immediately call for additional assistance. Moreover, the device’s wellness data allows for continuous monitoring of the patient’s health progression.

"It was an automatic alarm. I can't imagine what could have happened without it. I think everybody should wear one."

Meet Ann

At 77 years old, Ann lives independently in her apartment within a sheltered housing unit. She is self-sufficient and manages her medication without any assistance. As a diabetic patient requiring insulin treatment, Ann understands the importance of maintaining her health.

On the day of the incident, Ann had consumed less food than usual but administered her regular insulin dosage. As night fell, her blood sugar levels decreased drastically, leading her to lose consciousness during her sleep. Recognizing her abnormal immobility, the Vivago device promptly triggered an automatic alert, notifying the on-call nurse via their mobile phone.

Upon receiving the alert, the nurse immediately attended to Ann and found her blood sugar level to be critically low (below 2 mmol/L). An ambulance was promptly called for medical intervention. After a brief period of observation at a healthcare center, Ann was discharged on the same day.

Ann’s activity chart from the subsequent night illustrates the impact of the incident on her sleep pattern. It’s evident that the event caused apprehension, resulting in a restless night.

Ann's Activity Chart Overview

  • High black bars represent good daytime activity with a healthy mix of rest periods.
  • Low black bars indicate poor daytime activity marked by low levels of activity and excessive rest.
  • The absence of activity data points out periods when the watch was not worn.

Key Incidents

  • Exceptional activity status alarm triggered due to prolonged immobility caused by unconsciousness from severe hypoglycemia.
  • The following night, Ann’s sleep pattern is disrupted, indicated by a broken blue line, due to apprehension about sleeping.
  • In the subsequent nights, Ann’s sleep returns to normal, indicating her recovery.

Case Study: Alison's Pain Alleviated Through Activity Data

A Clear Indication of Pain in the Activity Chart

The Challenge

Alison, a resident of a care home, was battling lung cancer. Her strongest wish was to receive her end-of-life care within the familiar environment of her care home. As her disease advanced, it left her incapable of expressing when she was in pain.

The Solution

Alison was equipped with a Vivago Care watch to gather wellbeing data and automatically set off alarms when any anomalies were detected.

The Outcome

The wellbeing data collected by the Vivago Care watch enabled the nursing team to closely monitor Alison’s condition when she could no longer verbalise her discomfort. An automated report facilitated swift response times from the nurses, significantly enhancing Alison’s comfort levels.

Meet Alison

Alison, a long-time resident at the care home, was diagnosed with lung cancer. Her wish was to receive her end-of-life care within the comfort of her care home. As she began her terminal care, Alison was initially able to make decisions about her treatment. Her choice was to forego treatment for her diagnosed pneumonia, focusing instead on pain relief. After careful discussion, it was agreed that she would receive the best possible treatment for her cancer symptoms.

To manage her pain, Alison was provided with a pain pump for the administration of pain relief and tranquillisers. For a while, she could articulate her discomfort. However, as her condition worsened, Alison lost her ability to communicate, spending most of her time in what seemed like peaceful sleep.

One night, an alert signalled exceptionally high activity from Alison, despite the pain pump not reporting any irregularities, and her appearing to rest calmly during the nurses’ rounds. The nursing team promptly sought to understand why the activity level was elevated, deciding to replace the tubes of the pain pump. They discovered that a cannula under Alison’s skin was bent, preventing the planned administration of her pain relief medication. Unfortunately, due to her deteriorated condition, Alison had been unable to express her discomfort.

The issue was rectified by 7:30am, and following this, the activity chart returned to normal levels. This incident underscores the importance of Vivago’s advanced monitoring capabilities in ensuring the wearer’s comfort, especially when they are unable to express their pain.

Alison's Activity Chart

High black bars: good daytime activity – a lot of activity interspersed with moments
of rest.

Low black bars: poor daytime activity – low level of activity and a lot of rest.

Pain can be clearly identified as exceptional activity on the chart.

Alison - pain can be clearly identified by the sustained activity reading on the 9th day