We will only use your personal information to contact you, to provide the products and services you request from us and to personalise your use of our website (please see the “Cookies” section below). You will never be added to a generic marketing/mailing list, but we may contact you with your prior consent to inform you of service updates or make offers to you regarding equipment or services that we feel may be of specific interest to you.
For the purposes of the UK GDPR, Living Safely, located at Unit 1, Villa Farm, Sussex Lane, Blackham, Tunbridge Wells, Kent, TN3 9UN, is the “data controller”. If you have any questions about this policy or our use of your personal data, please contact us at email@example.com.
We may collect the following personal data:
We may collect the following sensitive personal data:
Information is collected under lawful bases as prescribed by the GDPR, these include:
We use your personal data for the following purposes:
In accordance with the UK GDPR, individuals under the age of 16 are considered minors, and their personal data is afforded special protection. Living Safely does not knowingly collect or process personal data from individuals under the age of 16 without obtaining verifiable parental or guardian consent. We take reasonable steps to verify the age of users when required and seek parental or guardian consent where necessary before processing their personal data.
If we become aware that we have collected personal data from a minor without appropriate consent, we will promptly take steps to delete such data from our records. If you believe that we may have collected personal data from your child without your consent, please contact us immediately, and we will take the necessary actions to address the situation.
We do not sell or rent your personal data to third parties. We may share your data with:
Your data may be transferred to countries outside the European Economic Area (EEA). Data may be processed by staff or affiliates based outside the EEA. We ensure any country where data is processed complies with the UK GDPR and holds its own stringent statutory data protection regulations. We hold and review copies of any third-party Privacy Policies.
Living Safely operates in Europe and your data may be transferred within the EU. We ensure adequate protection for such transfers as required by law.
Under UK GDPR, you have rights concerning your personal data, including:
To exercise any of these rights, or to exercise your right to withdraw consent, please contact us at firstname.lastname@example.org.
We will inform you if we wish to collect personally identifiable information about you. We will clearly state when we collect personal information and explain what we intend to do with it in line with the UK GDPR.
Minors and their parents or guardians have the right to exercise their data subject rights under the UK GDPR. We are committed to facilitating the exercise of these rights and will respond to any requests in accordance with applicable data protection laws.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal or regulatory requirements. This includes:
Cloud storage systems such as Google Drive retain data in their archives for 30 days following users’ deletion.
Data stored on backup drives cannot always be destroyed immediately after it is no longer required, however, backed up data will be deleted after a period of up to a maximum of 6 months.
We have implemented technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Living Safely is a trading name of Unicook Ltd, company number 5837028 and is an ICO (Information Commissioner’s Office) registered company. We understand that a personal data breach isn’t only about loss or theft of personal data. Data breaches will be reported to ICO as prescribed by law. We have allocated a specific person to deal with any potential or actual data breaches. All staff are trained to escalate a security incident to the appropriate person or team in our organisation to determine whether a breach has occurred. Data security and access logs are reviewed regularly to ensure no breaches have occurred. In the event of a breach that affects your individual rights and freedoms, you will be notified without undue delay.
If you receive a suspicious email from Unicook Ltd or its trading companies, these should be reported immediately to email@example.com.
We may use third-party services to collect standard internet log information and details about visitor behaviour patterns. We do this to find out things like the number of visitors to different parts of the site. This information does not contain personal data and it is not able to be used to identify anyone. We do not allow third-party services to attempt to discover the identity of individuals visiting our website. You can find more information on how cookies are used on this website in the “cookies” section below.
Any information collected will be used solely for the purpose of communicating with you and for the proper administration of your account and provision of services. This may include sharing data with service partners. It will in no case be sold or rented, or shared with non-affiliate parties outside the organisation. You will not be added to any generic marketing or mailing lists, but we may contact you with your prior consent to inform you of service updates or make offers to you regarding equipment or services that we feel may be of specific interest to you. In the event that we believe that sharing your information is necessary or may be beneficial to you or ourselves, we will ask for your express permission before doing so.
Our website uses analytical cookies to improve user experience. Upon arriving at the website, you have the option to accept or reject cookies using the “cookie options” button in the popup. If you choose “accept”, cookies are used to the extent and for the reasons listed below:
Third-party cookies: These cookies allow third parties to track the success of their application or to personalise the application for you. Due to the way cookies work, we cannot access these cookies, nor can third parties access the cookie data used on our site. For example, if you choose to “share” content via Twitter or other social networks, cookies from those websites may be sent to you. We do not control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.